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Terms + Conditions 2025

The Fine Print —
Minus the Fine Print Vibes.

Fuse AI Workforce

Terms of Service — Effective July 2025

This Terms of Service ("ToS") is entered into by and between Fuse AI Workforce, LLC, including its affiliates, subsidiaries, representatives, and authorized agents ("Fuse AI Workforce" or "Company"), and its Customer, including their affiliates, subsidiaries, representatives, officers, and authorized agents ("Customer"). Fuse AI Workforce and Customer may be collectively referred to as the "Parties" and individually as a "Party." This ToS outlines the legal agreement governing use of our services.

Services

Services are governed by specific Statements of Work ("SOWs"). Fuse AI Workforce will perform the services and deliverables as defined in the applicable SOW. Changes must be agreed to in writing through a Change Order signed by both parties.

Fees + Taxes

  • Customers agree to pay all fees as outlined in their SOW.
  • Disputes must be submitted in writing within 15 days of invoice receipt.
  • Each Party is responsible for its own applicable taxes.

Ownership of Work Product

  • All deliverables are owned by the Customer, unless otherwise agreed.
  • Pre-existing IP remains the property of its original creator.
  • Third-party materials must be approved and are used with appropriate rights.

Confidentiality

Protecting Information

Both Parties agree to protect each other’s confidential business, technical, and strategic data and only use it to fulfill this agreement. Disclosure is limited to those with a need-to-know, and information must be returned or destroyed upon termination. Confidentiality survives for 5 years after termination.

HIPAA Compliance

Fuse AI Workforce complies with HIPAA where applicable and maintains confidentiality of health-related data.

  • Fuse AI Workforce is an independent contractor — not a partner, agent, or employee of the Customer.
  • Each Party agrees to indemnify the other against damages caused by legal violations, negligence, or IP infringement.
  • Customer shall not solicit Fuse AI Workforce employees or contractors for 5 years post-agreement.
  • Both Parties warrant they have legal authority to enter this agreement and comply with all applicable laws.
  • Liability is limited to the total fees paid in the prior 12 months, excluding confidentiality and indemnity.

Termination

Ending the Agreement

  • Either Party may terminate for material breach with 15 days’ notice.
  • Either Party may terminate for convenience with 30 days’ written notice.
  • Termination rights apply in cases of insolvency or bankruptcy.
  • Confidentiality and accrued obligations survive termination.

Final Provisions

  • Neither Party is liable for delays caused by force majeure (e.g., natural disasters, outages, pandemics).
  • Fuse AI Workforce may list the Customer as a client unless otherwise agreed in writing.
  • Arizona law governs this agreement, with venue in Maricopa County.
  • Disputes will be resolved via binding arbitration under JAMS in Maricopa County. Parties waive jury trial.
  • The prevailing Party may recover attorney’s fees and costs.
  • This agreement may be assigned with written notice.
  • If any provision is invalid, the remainder still applies.
  • This agreement may be signed electronically or in counterparts.
  • All notices should be sent to legal@fuseaiworkforce.com or the address in the SOW.
  • This document is the full agreement and supersedes prior versions. Changes must be in writing.