Transforming In-Home Healthcare Operations, Growth, and Revenue with with AI-Powered Automation
Introducing —
Our Client + Partner
Every second counts when a contact shows interest — Fuse makes sure you’re there first. With instant follow-up and intuitive conversation, you stay top-of-mind and ahead of the competition.
- Industry : Healthcare
- Client : Top 5 In-Home Care Provider in Arizona
Taking a Closer Look —
The Challenge
Despite already being one of the Top 5 In-Home Care Providers in Arizona, our client struggled with operational bottlenecks that were holding back growth and overwhelming staff.
- 160+ Staff Hours/Week Were Spent Manually Calling Patients and Caregiver Prospects
- The Sales Team Had No Insight Into Lead Quality or Readiness to Convert
- No Customer Service or Lead Inquiry Coverage Outside of Business Hours
- Leadership Was Preparing to Hire 3 New Full-Time Employees Just to Meet Growing Demand
The Fuse.AI
Solution —
Fuse AI replaced the need for a traditional CRM by automating new and existing patient and caregiver workflows end-to-end, with speed and intelligence built in.
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Full Business Workflow Audit Identified and optimized inefficiencies across lead handling, onboarding, internal operations + communication using AI automation. -
Custom, Intelligent Workflows This included workflows for both new and existing patients + caregivers.
-
24/7 AI Receptionist with Dynamic Call Routing
-
Seamless + Fast Integrations
Caregiver Acquisition
Inquiry handling, objection responses, screening, background checks, training sign-up, onboarding meetings, and compliance—automated from first contact to ready-to-work.
Patient Intake
+ Sales
Real-time lead engagement, question handling, conversion routing, and appointment setting without staff intervention.
Company-Wide Responsiveness
All inbound inquiries now receive a response within 1 minute, with call routing to internal staff when human involvement is required.
1.16M
Transforming In-Home Healthcare
Operations, Growth, and Revenue
with
AI-Powered Automation
Introducing —
Our Client + Partner
Every second counts when a lead shows interest — Fuse makes sure you’re there first. With instant follow-up and intuitive conversation, you stay top-of-mind and ahead of the competition.
- Industry : Healthcare
- Client Name : Top 5 In-Home Care Provider in Arizona
Taking a Closer Look —
The Challenge
Despite already being one of the Top 5 In-Home Care Providers in Arizona, our client struggled with operational bottlenecks that were holding back growth and overwhelming staff.
- 160+ Staff Hours/Week were spent manually calling patients and caregiver prospects
- The sales team had no insight into lead quality or readiness to convert
- No customer service or lead inquiry coverage outside of business hours
- Leadership was preparing to hire 3 new full-time employees just to meet growing demand
